Terms of Business

Last updated: 9 November 2026

1. About Approven

We are a commercial finance broker and intermediary, not a lender. We work with a selected panel of lenders and funders and do not search the whole market.

Company number: 17503844
Registered office: 20 Swan Street, Swan Building, First Floor, Manchester, England, M4 5JW
Contact: enquiries@approven.co.uk

2. Our service and its scope

We discuss your requirements, consider the funding routes available to us, explain our commercial recommendation and progress the application you instruct us to pursue. We perform our services with reasonable care and skill.

Our recommendation reflects your stated priorities, including cost, terms, security and timing. It is not the lender’s formal creditworthiness, affordability or underwriting assessment, or confirmation that you can afford the funding.

We do not guarantee approval, the lowest available cost, particular terms or a funding date. Funding remains subject to the provider’s assessment, documentation and conditions.

We do not provide legal, tax, accounting or investment advice. Obtain independent advice where appropriate.

3. Business purposes and regulatory limits

We arrange funding solely for business purposes, not personal borrowing.

Approven is not authorised or regulated by the Financial Conduct Authority. We only undertake activities we can lawfully perform without permissions we do not hold.

Eligibility depends on the borrower, product, security and our proposed role. Sole traders, ordinary partnerships and other unincorporated businesses require particular consideration before we proceed.

Property-backed enquiries may involve commercial, residential investment, development or mixed-use property, or a director’s home. We check the transaction’s regulatory position before proceeding. We do not arrange regulated residential mortgages under our current operating model.

We will not use a referral to another broker to bypass a regulatory restriction. Our brokerage service is not covered by the Financial Ombudsman Service or Financial Services Compensation Scheme; a lender’s position may differ.

4. Your responsibilities and authority

You must be authorised to act for the applicant business, provide information that is accurate, complete and not misleading to the best of your knowledge, and promptly tell us about material changes.

Tell us if another broker is progressing the same request, so we can avoid unnecessary duplicate submissions. Review all offers, costs and documents before accepting finance.

We obtain and record authority to share relevant information and tell you which lenders or funders we intend to approach before submitting your application.

Approven does not conduct credit searches. Lenders may undertake business or personal credit, identity and fraud checks. Hard credit searches may affect an individual’s credit score.

Any authority the lender requires us to obtain must be recorded before the relevant submission or search, from the person concerned where required. Being a director or shareholder does not automatically authorise searches on another person.

Personal information is handled as explained in our Privacy Notice.

5. Fees and commission

You do not pay Approven a broker fee.

We may receive commission or other remuneration from a lender when funding completes, or an agreed payment from another broker following a referral. Amounts and payment arrangements vary. Lenders and receiving brokers may charge their own fees, which must be explained separately.

Where commission forms part of the facility cost, it can affect what you pay overall.

We may consider remuneration when choosing between appropriate options only where this causes no detriment to you, considering cost, terms, security, guarantees, timing and your requirements. We will not worsen your pricing or other terms to increase our remuneration.

You can ask how we are paid, including the amount or likely amount where known, before entering the funding agreement. We also make any transaction-specific disclosures required by law.

6. Security and personal guarantees

Providers may require security, a debenture or a personal guarantee. We will explain any such requirement before you proceed.

A personal guarantee can make you personally liable for obligations covered by it. Security gives the provider rights over the secured assets, which may be repossessed or sold if the relevant obligations are not met. Understand these commitments before signing.

7. Other brokers and referrals

Our relationship is non-exclusive unless expressly agreed otherwise in writing. You may use another broker or approach lenders directly without a fee or penalty payable to Approven under these Terms.

Where we cannot place your case ourselves, we may propose a referral. We only refer to brokers with whom we have an agreed paid referral arrangement, which limits the brokers we offer.

Before sharing information, we will explain why we cannot place the case, name the receiving broker, explain our payment arrangement and obtain your permission. You may decline.

Payment alone does not make a broker suitable. Between appropriate paid referral options, remuneration may be considered only where it causes no detriment to you.

The receiving broker explains its own terms and charges and is responsible for its service. Approven remains responsible for its own acts and omissions.

8. Ending our involvement

You may ask us to stop acting at any time.

We may stop on reasonable notice, or immediately where we reasonably identify fraud, misleading information, abuse, legal or compliance risk, material reputational risk, or circumstances making continued involvement inappropriate or commercially unworkable.

9. Our responsibility

We remain responsible for performing our brokerage service with reasonable care and skill.

Lenders are responsible for their independent decisions and conduct. We are not responsible for losses caused by inaccurate information you supply, your choice of funding we did not recommend after explaining the differences, or your decision not to obtain professional advice where we explained it was needed—except to the extent our own breach or negligence caused or contributed to the loss.

We are not responsible for funding costs that would properly have been payable even if we had performed our service correctly.

To the fullest extent permitted by law, we exclude liability for indirect or consequential business loss.

Nothing excludes or limits liability for fraud, deliberate misconduct, death or personal injury caused by negligence, or anything else that cannot lawfully be excluded or limited.

10. Complaints

Contact enquiries@approven.co.uk or write to our registered office.

We aim to acknowledge complaints within two business days and provide an outcome within twenty business days. If a complex matter takes longer, we will keep you updated.

11. Acceptance and governing law

You accept these Terms for the applicant business through the application acceptance checkbox after being given access to them. The person accepting must have authority to do so. We retain the accepted version and acceptance record.

Read these Terms alongside our Important Information About Our Service, Client Authority and Privacy Notice. The lender’s separate agreement governs the funding itself.

Changes to agreed Terms must be agreed in writing. If a provision is unenforceable, the remaining provisions continue to apply.

These Terms are governed by the laws of England and Wales. Its courts have exclusive jurisdiction, subject to mandatory rights or requirements that cannot lawfully be excluded.